False Availability Reporting-Terrible Cust Support
Anonomous
4/24/2023
I was told the item would ship in 3 days. It has been 3 weeks without any update or response from Maytag. I have written them twice.
Originally posted on Maytag.com
No, I do not recommend this product
DON'T BUY FROM HOME DEPOT
watch19
3/24/2023
Bought a Model MGD4500MW1 from Home Depot in February. Stress at time of purchase that dryer was to be used with propane and we were assured several times that the conversion kit was included with the dryer. Conversion kit was not included and many phone calls to store and Home Depot Corporate Customer Service they finally sent the 49572A conversion kit. The kit was incorrect; the regulator cap was wrong diameter and thread. After checking several parts site one has stated that the W1581316 kit is the correct kit. Problem is every site I check states this kit is not compatible with this model dryer. At this point I have a useless $700+ paper weight.
Originally posted on Maytag.com
No, I do not recommend this product
Maytag gas dryer model MGD6200KW3
Seafox1
2/11/2023
I purchased this gas dryer from Lowe™™s and it was delivered four days ago. I wanted to convert it to propane gas and found out after it was delivered. There is not a conversion kit made for it. They have sold several of these gas dryers and reading other reviews and people have the same problem, if you do not return it in 48 hours, they will not except it on a return. I also found out, that you order it through Lowe™™s, and somebody else fills the order by the name of spirit. They are selling these, knowing it cannot be converted, however keep on selling them , I now have a gas dryer I cannot use and I™™m out almost $1000. Beware of any appliances you buy through Lowe™™s.
Originally posted on Maytag.com
No, I do not recommend this product
Don't buy Maytag!!!!
This product is terrible
2/8/2023
Your customer service is horrible and so are your products. I have a brand new washing machine, less than one month old, that rarely makes it thru a cycle and shuts down. I need to unplug and restart and hopefully it does on the first try. The dryer needs to be converted to lp and was given the wrong part and the part that is needed is unavailable. Your products stink. And the rating needs to be 0
Originally posted on Maytag.com
No, I do not recommend this product
Conversion Kit on Factory back order
Monte J
2/3/2023
I bought a Maytag washer and gas dryer and have tried finding a gas conversion kit, finally got someone that could tell me the correct kit required and it is on factory back order. The issue is the blocking pin in other kits are smaller thread size and the pin is too long. Why would you redesign a burner assembly and no plan on having the redesigned blocking pin? Very disappointed to have to wait for the correct kit to be available!
Originally posted on Maytag.com
No, I do not recommend this product
Selling dryers without conversion kits
Dealer
1/30/2023
Whirlpool knew about this months ago. I brought it to their attention in November. They had the wrong kit listed for the dryer WGD5050LW and STILL have the same, wrong kit listed. This is the kit you will need, but they don't exist. They won't be producing them until at least March. Good luck with the dryer that you cannot use.
Originally posted on Maytag.com
No, I do not recommend this product
Conversion Kit out of stock
wrj3
1/30/2023
Awful customer service! I purchased my Maytag gas dryer in November 2022. I cannot get the conversion kit W11581316 from you guys. So I have a dryer sitting in my foyer and cannot do laundry. I don't understand why this kit, consisting of 4 parts, is such an issue. I have called you parts service center 4 times and each time it has taken over 40+ minutes to get a person on the line. Then they can't give me any answers about my conversion kit status. This will certainly be the last time I purchase a Maytag or Whirlpool appliance.
Originally posted on Maytag.com
No, I do not recommend this product
Can't Use Pet Pro Dryer
iCloud08
1/28/2023
I bought a Pet Pro Dryer that I cannot use since the propane conversion kit is not available- I am so shocked and disappointed that this dryer is being sold when the conversion kit is not available- and I see in the reviews that I am not the only one!
Originally posted on Maytag.com
No, I do not recommend this product
Dryer I can™™t use
Christine T
1/14/2023
Bought Maytag dryer and can™™t use it. Need conversion kit to change from Natural gas to propane. Ordered one through website and does not fit. Ordered again and out of stock with no estimate of when it will be in. Looked up my order number confirmation and nothing comes up. Can™™t return dryer because I only had 48 hrs. I paid plumber to come hook up and part was wrong. I need help to use my dryer.
Originally posted on Maytag.com
No, I do not recommend this product
Pet pro gas dryer
Petpro
1/6/2023
Just bought the Maytag petpro gas dryer , can™™t use it because I can not get the lp conversion kit it™™s out of stock had I known that I wouldn™™t have purchased it very disappointed probably returning
Originally posted on Maytag.com
No, I do not recommend this product
